[{"data":1,"prerenderedAt":262},["ShallowReactive",2],{"code-of-conduct":3},{"id":4,"title":5,"body":6,"description":235,"extension":253,"meta":254,"navigation":257,"path":258,"seo":259,"stem":260,"__hash__":261},"legal\u002Fen\u002Fcode-of-conduct.md","Code Of Conduct",{"type":7,"value":8,"toc":234},"minimark",[9,14,25,29,32,36,39,44,49,52,56,59,63,66,70,73,77,81,85,88,92,95,99,102,106,109,113,117,120,124,127,131,135,138,142,145,149,152,156,160,163,167,171,174,178,181,185,188,192,195,199,202,206,209,213,216,219],[10,11,13],"h2",{"id":12},"opening-words","Opening Words",[15,16,17,21,24],"p",{},[18,19,20],"em",{},"\"At Cross Masters, we believe that every company should be responsible not only to\nits founder, but also to its employees, partners, customers, suppliers and society\nas a whole. In everything we do, we take into account ethics, openness, honesty,\nand we believe that applying this value will bring positive benefits in the long\nrun.\"",[18,22,23],{},"This document describes our exemplary behavior, our shared ethical values and our\ncommon goal of creating a socially responsible company and is therefore not\ndefinitive, but continuously updated and kept alive in order to be a company with a\ngood name and satisfied employees.\"","\nMarkéta Frimlová",[10,26,28],{"id":27},"why-do-we-have-a-code-of-conduct-and-who-is-it-for","Why do we have a Code of Conduct and who is it for?",[15,30,31],{},"The Cross Masters Code of Conduct sets out the core social and business values and\ndescribes in detail the expected behavior within the company and our\nresponsibilities in relation to customers, suppliers and other stakeholders. It is\na set of specific rules that are based on our values and that we consider to be\ncorrect.\nThe Code of Conduct applies to all employees and colleagues in the performance of\ntheir duties. It aims to ensure that everyone acts in an exemplary manner and\nshares common values at all times. Regardless of the corporate hierarchy, we all\nensure that it is adopted, properly followed and adhered to on a daily basis.\nThe aim of the Code is to encourage new employees to become familiar with the rules\nof ethical behaviour. It is also a tool for presenting our corporate culture to\ncustomers and the public, as well as to potential employees. It also protects the\ncompany and its employees from loss of reputation and possible sanctions.\nOur reputation is based on the trust of our employees and the Code of Conduct sets\nout clear rules on how to deal with undesirable behavior and the penalties for\nbreaking the rules.",[10,33,35],{"id":34},"behavior-of-managers-and-team-leaders","Behavior of managers and team-leaders",[15,37,38],{},"The Code of conduct describes in detail the principles of ethical behavior of our\nemployees. It aims to establish a common understanding of our values in our daily\nworking practices.\nOur values reflect who we are and how we treat ourselves and the people we work\nwith.",[40,41,43],"h3",{"id":42},"the-companys-core-values-include","The company's core values include",[45,46,48],"h4",{"id":47},"open-communication","Open Communication",[15,50,51],{},"We know that only direct and clear communication leads to proper understanding and\nfunctioning both within the company and towards our partners and clients. We\nprevent misunderstandings by verifying correct understanding, not relying on mere\nhints, but confirming everything in writing. We speak openly about our doubts and\nare not afraid to address them.\nWe do not hide behind anyone, we openly communicate our opinions and fully respect\nthe company hierarchy. We respect the rules of feedback. We know that if we want to\nchange anything, the input has to come from each of us, that is our responsibility.\nWe are honest, open and positive without unnecessary emotions. If we are unable to\nreach a solution, we ask for support from the team leader, whose own interest is\nthe good functioning of the team. We build a company culture where no one is afraid\nto safely and openly say what they really think.",[45,53,55],{"id":54},"confidence","Confidence",[15,57,58],{},"We create relationships based on maximum mutual confidence, both at the level of\nco-operation within the company and with our customers. We build long-term\nrelationships with clients based on listening to the customer, providing truthful\ninformation, meeting agreements and deadlines, and doing a good job. All of this is\nessential to us. We understand that this is the only way our clients will perceive\nus as reliable and trustworthy partners.",[45,60,62],{"id":61},"creating-positive-interpersonal-relationships","Creating positive interpersonal relationships",[15,64,65],{},"We aim to build and maintain a positive informal working environment with a\nfriendly atmosphere and zero tolerance for any form of discrimination in order to\nencourage the personal and professional development of our employees.",[45,67,69],{"id":68},"work-life-balance","Work-life balance",[15,71,72],{},"We emphasize work-life balance and respect the working hours of all colleagues. We\nstrive to manage all our life roles and optimize our time. Therefore, all direct\ncommunication is handled within agreed working hours.",[10,74,76],{"id":75},"our-shared-principles","Our shared principles",[40,78,80],{"id":79},"behavior-at-the-workplace","Behavior at the workplace",[45,82,84],{"id":83},"respect-for-human-rights","Respect for human rights",[15,86,87],{},"We respect fundamental human rights and freedoms, in particular the right to life\nand health, the inviolability of the person and his or her privacy, the right to\npreserve human dignity, personal honor and reputation, freedom of thought, religion\nand expression. We treat colleagues equally at all times, regardless of their race,\nethnicity, gender, nationality, religion or ideology, disability, age or sexual\nidentity. We guarantee the right to human dignity, privacy and protection of\npersonality to all employees. We do not participate in any way in the use of child\nor forced labor.",[45,89,91],{"id":90},"bullying-and-sexual-harassment","Bullying and sexual harassment",[15,93,94],{},"We reject any form of harassment, humiliation or intimidation. Bullying between\ncolleagues is unacceptable in our company. Nor do we tolerate any form of sexual\nharassment, whether verbal or physical. We consider sexual harassment to be any\nform of unwelcome verbal, non-verbal or physical conduct of a sexual nature.",[45,96,98],{"id":97},"our-health-and-safety","Our Health and Safety",[15,100,101],{},"Prevention of occupational accidents and diseases is our key responsibility. We\nrequire all employees to comply with all occupational health and safety\nregulations. All employees receive regular training and comply with the\nregulations. We only have one health each, so we protect it. If we feel ill, we\nprefer to stay at home to avoid infecting colleagues who may be less resilient.",[40,103,105],{"id":104},"compliance-with-legislation","Compliance with legislation",[15,107,108],{},"We emphasize transparency and accuracy of all documents. Violation of laws and\nregulations may lead to immediate termination of cooperation.",[40,110,112],{"id":111},"cooperation-with-business-partners","Cooperation with business partners",[45,114,116],{"id":115},"relations-with-business-partners","Relations with business partners",[15,118,119],{},"We build long-term and friendly relationships with our business partners based on\nmutual respect and trust. All written and verbal communication must be reliable and\ncorrect in order to build the reputation of our company. We treat our partners in\naccordance with our ethical standards and values, we are interested in their\nopinions and respond to their suggestions in a timely manner. We treat all\ncommunications as confidential, keep them secure and protect them from unauthorized\naccess.",[45,121,123],{"id":122},"dealing-with-conflicts-of-interest","Dealing with conflicts of interest",[15,125,126],{},"We support fair competition. We strive to avoid situations that would give the\nappearance of a conflict of interest. We inform management of all non-work\nactivities and relationships that could be considered a conflict of interest (e.g.\nother gainful activities).\nWe report small gifts or considerations to our supervisors and accept gifts with\ncaution and only when they are judged appropriate in a given case.\nWe expect our suppliers to comply with all applicable laws and regulations. We\nbuild relationships with them based on trust and respect. We select them according\nto predetermined objective and transparent criteria.",[40,128,130],{"id":129},"protection-of-personal-data-and-company-property","Protection of personal data and company property",[45,132,134],{"id":133},"personal-data-protection","Personal data protection",[15,136,137],{},"We comply with all legislation relating to the protection of personal data, in\nparticular the General Data Protection Regulation (GDPR). All our employees follow\nthe applicable standards and take care to protect personal data collected in the\ncourse of their work.",[45,139,141],{"id":140},"protection-of-company-assets","Protection of company assets",[15,143,144],{},"Every employee takes care to protect the Company's tangible and intangible assets,\nregardless of their origin, nature or purpose. This obligation continues after the\ntermination of employment. The Company's assets may not be used for illegal\npurposes or for purposes unrelated to the Company's business. Company property\nshall be used for private purposes only with the consent of the employer.",[45,146,148],{"id":147},"protection-of-reputation","Protection of reputation",[15,150,151],{},"It is in our interest to build, protect and promote the Company's reputation. In\npublic, on social media and in our daily interactions with other people, we express\nourselves with courtesy, respect and consideration for different opinions and\nattitudes. We always express ourselves in line with the company's values. We\nstrengthen and maintain our reputation as a socially responsible company committed\nto the sustainable development of the information technology industry.",[40,153,155],{"id":154},"social-responsibility","Social responsibility",[45,157,159],{"id":158},"environmental-responsibility","Environmental responsibility",[15,161,162],{},"We promote environmental responsibility and environmentally sustainable economic\ngrowth. Each of us strives at our own level to ensure that our activities have a\nminimal negative impact on the environment. We focus on the conservation of natural\nresources and the wise management of waste, energy and water. Waste sorting is a\nmatter of course for us.",[40,164,166],{"id":165},"our-approach","Our approach",[45,168,170],{"id":169},"enthusiasm-for-technology","Enthusiasm for technology",[15,172,173],{},"We are a team of technology enthusiasts and together we create innovative solutions\nfor digital marketing.",[45,175,177],{"id":176},"compliance-with-the-principles-of-professionalism","Compliance with the principles of professionalism",[15,179,180],{},"We build long-term partnerships with our customers and business partners based on\nmutual respect and professionalism. We take full responsibility for everything we\ndevelop. We do not hide behind excuses, we follow through. Communication is the\nbasis for us. We inform colleagues and customers about everything as soon as\npossible, because we believe that problems solved in a timely and calm manner are\nbehind client satisfaction. Each of us is responsible for our own solution. We are\naware that a possible lack of communication can often be the cause of\nmisunderstandings and lead to compromised client relationships.\nWe advise our clients as best we can and focus on their requirements. We select the\nbest people and support them. We participate in training on all aspects of our\nwork. We use and invent our own tools to do our job better, do it right and\ncontinually prove ourselves. We deliver our services 100% and without compromise.",[45,182,184],{"id":183},"individuality","Individuality",[15,186,187],{},"Each of our projects begins by taking a global view of our clients' needs. We\napproach each project with the client's specific requirements in mind and look for\nthe root cause. Our goal is to create continuous improvement and support a better\nstrategy, not just solve one part of a complex problem. We deliver conceptual\nsolutions to individual requirements with customized solution design.",[45,189,191],{"id":190},"innovation","Innovation",[15,193,194],{},"We are not dependent on technology suppliers. We use and invent tools ourselves to\ndo our job right, better and continuously improve. We specialize in developing\ninnovative, data-driven solutions to power (not only) digital marketing.",[10,196,198],{"id":197},"final-provisions-and-control-of-compliance-with-the-code-of-conduct","Final provisions and control of compliance with the Code of Conduct",[15,200,201],{},"The company's management is fully aware of its social responsibility and declares\nthat it will be guided by these values and moral standards in its decision-making\nprocesses, and equally commits its employees to uphold them in their daily\nactivities. Team leaders take a similar approach to values, contributing to the\ndevelopment of their teams and creating motivating conditions.",[45,203,205],{"id":204},"bindingness-of-the-code-of-conduct","Bindingness of the Code of Conduct",[15,207,208],{},"This Code of Conduct is binding on all Cross Masters employees. Employee conduct\nthat is in direct conflict with this Code of Conduct may be considered a serious\nbreach of job responsibilities and will result in employment consequences.",[45,210,212],{"id":211},"how-to-report-undesirable-behavior","How to report undesirable behavior",[15,214,215],{},"If an employee observes a violation of the Code of Conduct or feels that he or she\nis being treated improperly, it is the employee's responsibility and duty to report\nsuch conduct in good faith so that corrective action can be taken.\nThe whistleblower may make a report orally or in writing to the CEO or Human\nResources. All reports will be properly investigated and the necessary corrective\naction will follow. The action taken will be handled and recorded with absolute\nconfidentiality as regards the identity of the whistleblower and the identity of\nthe persons concerned.",[15,217,218],{},"You may use the following communication channels to make a report:",[220,221,222,231],"ul",{},[223,224,225,226],"li",{},"by email: ",[227,228,230],"a",{"href":229},"mailto:info@crossmasters.com","info@crossmasters.com",[223,232,233],{},"in person: Markéta Frimlová – designated employee",{"title":235,"searchDepth":236,"depth":236,"links":237},"",2,[238,239,240,244,252],{"id":12,"depth":236,"text":13},{"id":27,"depth":236,"text":28},{"id":34,"depth":236,"text":35,"children":241},[242],{"id":42,"depth":243,"text":43},3,{"id":75,"depth":236,"text":76,"children":245},[246,247,248,249,250,251],{"id":79,"depth":243,"text":80},{"id":104,"depth":243,"text":105},{"id":111,"depth":243,"text":112},{"id":129,"depth":243,"text":130},{"id":154,"depth":243,"text":155},{"id":165,"depth":243,"text":166},{"id":197,"depth":236,"text":198},"md",{"readingTimeMinutes":255,"readingTimeText":256},9.515,"10 min read",true,"\u002Fen\u002Fcode-of-conduct",{"description":235},"en\u002Fcode-of-conduct","CNFhPjrkgfFR2_utfBg1iGjlbAhxCFYdNIJ_RNP5iJA",1789131823291]