Junior Data Analyst – Customer Intelligence

You will join our Customer Intelligence Unit, working alongside experienced consultants, analysts, and developers on projects at the intersection of data, digital analytics, customer behavior, and business performance.

About Us

We are a fast-growing data, technology & business consulting company with an ambitious growth plan. We work with Czech and international clients, including global leaders and international challengers, helping them turn data into better business decisions and measurable results.

Our expertise spans digital analytics, business intelligence, data engineering, AI, software development, and marketing & sales automation. We combine consulting expertise with technology and product development to solve real business challenges.

You will join our Customer Intelligence Unit, working alongside experienced consultants, analysts, and developers on projects at the intersection of data, digital analytics, customer behavior, and business performance.

The Role

As a Junior Data Analyst, you will help our clients understand how their digital channels, products, and customer journeys perform. You will work with digital analytics tools, explore data, prepare analyses, and turn business questions into actionable insights.

This role combines analytical thinking, technical skills, and client collaboration. You will learn how to translate business requirements into measurement concepts, analyze data from websites and other digital channels, and communicate findings that help clients improve their digital performance.

You will work closely with senior consultants who will support your professional development and help you build expertise in digital analytics, data analysis, and consulting. As you grow, you will have the opportunity to take on greater responsibility for project delivery and client relationships.

You will also have the opportunity to contribute to the development of our own digital analytics products and solutions.

Key Responsibilities

Digital Analytics & Data Analysis

• Collect, explore, and analyze data from websites, mobile applications, and other digital channels.
• Work with digital analytics platforms such as Google Analytics 4 and Piano Analytics to understand user behavior and digital performance.
• Help define KPIs, measurement requirements, and analytical approaches based on business objectives.
• Identify trends, patterns, and opportunities for improvement through data analysis.
• Prepare reports, dashboards, and presentations that turn analytical findings into clear business recommendations.

Data & Technology

• Work with tools such as Google Tag Manager, SQL, Power BI, Python, and other technologies used in digital analytics and data processing.
• Support the validation, integration, and transformation of data from different sources.
• Help ensure data accuracy, consistency, and reliability.
• Gradually develop your technical skills in data modeling, data engineering, and analytics automation.
• Contribute to the development and improvement of our internal digital analytics products.

Project Delivery & Client Collaboration

• Translate business questions into clear analytical requirements and deliverables.
• Support the planning and coordination of digital analytics projects, including defining tasks, tracking progress, and coordinating activities with colleagues.
• Collaborate with senior consultants, developers, and client-side marketing, product, and data teams.
• Present analytical findings clearly and help clients understand their business implications.
• Gradually take ownership of individual analytical tasks and, over time, larger parts of client projects.

Required Skills & Experience

Must-Have

• A university degree.
• Strong analytical thinking and a structured approach to problem-solving.
• Ability to understand business questions and translate them into clear requirements.
• Good organizational skills, attention to detail, and the ability to work independently.
• Willingness to learn new tools, technologies, and analytical methods.
• Excellent Czech language skills.
• English proficiency at B2 level or higher.
• Willingness to work from our Prague office at least three days per week.

Nice-to-Have

• Basic knowledge of digital analytics tools such as Google Analytics 4, Adobe Analytics, Piano Analytics, or Google Tag Manager.
• Basic knowledge of SQL and experience working with data.
• Familiarity with programming languages such as Python, JavaScript, or R.
• Experience with data visualization tools such as Power BI or Looker Studio.
• Basic understanding of data modeling, data integration, or data platforms such as Databricks.
• Knowledge of statistics and analytical methods.
• Previous experience in digital marketing, web analytics, data analysis, or project coordination.
• Interest in project management and the ambition to take responsibility for projects from start to finish.

You do not need to know all these tools when you join us. We are looking for someone with a strong analytical foundation, curiosity, and the motivation to grow into an independent data and analytics professional.

What We Offer

• Meaningful client projects – Work with Czech and international companies on real business challenges.
• Learning from experienced professionals – Collaborate with senior consultants and data experts who will support your development.
• Structured learning and development – Benefit from our educational program, knowledge sharing, and opportunities to develop your technical and consulting skills.
• Career growth – Build a path towards becoming an independent Data Analyst, Digital Analytics Consultant, or eventually a project lead.
• Modern tools and technologies – Gain practical experience with leading analytics platforms and data technologies.
• Variety and flexibility – Work on different projects with flexible working hours and the option to work from home two days per week.
• Competitive compensation – Receive a salary reflecting your skills and contribution, with a performance-based bonus system.
• Workplace support – Get a budget for your workstation and equipment, meal allowance, and increasing annual leave based on tenure.
• A comfortable office – Work from our Prague city-centre office near Masaryk Railway Station, with coffee, tea, and fresh fruit available.
• A stable company with an entrepreneurial mindset.
• A friendly and collaborative team – Work with colleagues who enjoy sharing knowledge, trying new ideas, and learning together.

Why Join Us?

At Cross Masters, data analysis is not just about creating reports. It is about understanding what drives business performance and helping clients make better decisions.

This role is an opportunity to build a strong foundation in digital analytics, develop your technical and consulting skills, and learn how to connect data with real business outcomes. If you are curious about how digital products and customer journeys work, enjoy solving problems, and want to grow alongside experienced professionals, we would love to hear from you.

Our office culture is casual and social, with an emphasis on education and innovation. We have the freedom to try new ideas, experiment and are expected to be constantly learning and growing.

Read more about us and our approach here.